Questions, answered
Renting, delivery, deposits and dates, all explained in plain English.
Browse the catalogue, pick your dates on the calendar, add gear to your kit and check out. You'll get a confirmation by email, then collect from central London or have it delivered.
Yes. Delivery is quoted both ways based on distance and load — larger setups travel by van. You choose pickup or delivery at checkout and pick your time window.
ID-verified renters pay a small refundable damage hold plus insurance cover instead of a large deposit. Verify your ID once and it's saved to your account.
Daily, 3-day and weekly rates — the longer you rent, the lower the per-day price, applied automatically. Members save a further 10-30% on every rental.
Pickups and returns run 10:00-12:00 and 19:00-21:00, every day. Delivery times are arranged when you book.
Yes — message us in your account and you can add compatible gear up to an hour before your rental starts, or ask about extending your dates.