Terms & Conditions
Last updated October 2026 · Agreement version 2026-10-v12
1. About us
DB Cinema Rentals Ltd trades as DB Cinema Rentals. Contact dbcinemarentals@gmail.com or your account conversation.
2. Bookings
A booking is confirmed once payment is taken. You are responsible for ensuring the rental dates and equipment are correct before paying. We reserve the right to decline or cancel a booking where stock is unavailable or identity/payment cannot be verified.
3. Pricing & payment
All prices are in GBP. Stripe securely saves your card during checkout, including a subscription or a zero-payable booking. With your agreement at booking, we automatically request the chosen security card authorisation at the agreed pickup or delivery time in Europe/London, rather than holding those funds at checkout. The rental price, any subscription payment and the refundable upfront security payment remain payable at checkout. No separate approval is normally needed for the pickup authorisation; your bank may require authentication or reject it, in which case we notify you and provide recovery through your rental account. Equipment cannot be handed over until the required authorisation and document checks are complete. A cancelled or returned rental does not start a new hold. Rescheduling moves a pending authorisation to the new agreed pickup time. For new bookings, the standard separate card authorisation is exactly 10% of the combined catalog replacement value of all requested equipment, rounded to the nearest penny: £100 for £1,000 of equipment or £250 for £2,500. It reserves available card funds; it is not a rental charge or an upfront payment. The refundable security payment is separate: £100 below £1,000 equipment value; at £1,000 and above, half the nearest-pound 5% equipment value, with that 5% amount bounded to £50–£200 (so the refundable payment is £25–£100). For equipment worth £1,000 or more, you may instead choose the optional full-value card authorisation, with an upfront refundable security payment of half that equipment value before any eligible waiver. The exact chosen payment and hold are shown before you agree. An eligible paid-member or safe-repeat-rental waiver applies only to the upfront payment, never this card authorisation; trials and referral benefits do not waive normal upfront security. Existing confirmed bookings retain their agreed amounts and policy. Security is not a liability cap or an insurance purchase. With your express agreement at booking, we attempt a new authorisation of the same agreed hold amount on your saved card when the existing issuer authorisation is within 24 hours of expiry and the rental still requires security. We use the issuer’s reported expiry, not a promised fixed hold duration. A replacement is a new bank decision and may fail or require you to approve it in your rental account. We release the earlier active hold after the replacement succeeds; your bank may briefly show both authorisations. We notify you if action is needed. Safe return or cancellation ends renewal and unused active authorisations are released separately from any deposit refund, subject to documented settlement. We do not capture funds merely because an authorisation is expiring. Properly owed later payments remain subject to notice, evidence, dispute rights and no double recovery. We do not store your full card number.
3A. Later charges
Existing later-charge authority covers only properly owed documented late time or loss/damage under the Rental Agreement, after itemised notice, evidence and a dispute opportunity. Insurance excess is not automatically owed. An unused active hold may cover a late balance where no damage is due; saved-card payments may fail or require authentication. No amount is collected twice.
4. Use of equipment
Use equipment lawfully for its intended purpose, follow manufacturer guidance and keep it secure. Do not sell, modify or sub-hire it without written agreement. Before transit, pack it securely in suitable purpose-designed protective cases, including supplied cases. When a vehicle is unattended, lock doors, close and fasten windows/openings, activate security devices and conceal equipment in a locked boot where available or by other secure means. Do not leave kit unattended in public. Agree carriers and handover/return acknowledgement with us; courier use is not a security or packing exemption. Additional overnight, vehicle and carrier restrictions require confirmation before the journey. The reviewed equipment quotation is UK only; Europe/worldwide equipment cover is not shown as insured. Do not take kit outside the UK without separate advance written approval of the itinerary and confirmation of suitable insurance arrangements. DB permission alone does not extend insurance. No automatic 60-day worldwide extension is promised.
5. Liability
Nothing limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or liability and remedies that cannot lawfully be excluded. Consumers retain statutory rights to satisfactory quality, fitness for purpose and goods as described. We are responsible for foreseeable loss caused by our breach or negligence; describing a loss as consequential does not exclude it. For business customers, a proposed cap or exclusion of production, profit or footage losses requires an expressly agreed reasonable term; this agreement applies no blanket rental-price cap. Consumers retain mandatory protections and rights to bring proceedings in their home jurisdiction.
6. Governing law
These terms are governed by the laws of England and Wales.
3B. Security and responsibility
Security payments and card holds secure properly owed sums; they are not liability caps or insurance purchases. DB’s policy excess is not automatically the renter’s liability or cap. Recovery follows the Rental Agreement’s evidenced valuation, notice, dispute and no-double-recovery safeguards.
Cancellation and refunds
If you cancel at least 14 London calendar days before the earliest item starts, we issue a full refund of the amount paid for the rental booking, including any refundable security payment, to the original payment method. Each captured payment is refunded through its original payment transaction, without a cancellation fee or deduction of payment-processing fees. Your bank or payment provider determines when the refund appears. Uncaptured security card holds are released separately. A separately identified recurring membership fee is governed by the Membership Terms and is not included in a rental cancellation refund. Any account credit redeemed for that booking is restored for 365 days; it is not converted into a cash refund. Existing bookings retain the cancellation terms accepted when booked. See the Cancellation & Refund Policy for cancellations closer to the rental start and your statutory rights.